Refund and Cancellation Policy

Scaler Studios reserves the right to refuse/cancel any order. Scaler Studios at its sole discretion may cancel any order(s):

• If it suspects a fraudulent transaction, or
• If it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use or
• For any reason outside the control of the Scaler Studios including causes for delivery related digital assets or software difficulties.

Refund/cancellation policies applicable in the following conditions:

• In case, the buyer cancels the order online before the video has been delivered, the entire order amount will be refunded.
• However, the order once delivered cannot be cancelled in any case.
• In case there is an option for online download of data than cancellation will not be possible
• In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.
• In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited
• Scaler Studios offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyers card/account
• In case of part cancellations, the amount refunded will be corresponding to the part cancellation